Refund policy

No Returns , No Refunds , No Exchange and NO Cancellations.

For Any Claims please make a 360 degree uncut box opening video.It should be one video from the moment you start opening the uncut box till the last item you unpack. 

DAMAGE CLAIMS CAN BE MADE WITHIN 24 HOURS OF DELIVERY.

INCORRECT SHIPPING INFORMATION: Please ensure your shipping address is correct at checkout. If incorrect information is provided and the order ships, we cannot offer refunds or replacements.Contact us immediately if you need to update your address before shipping.

Missing Components: If your jewelry arrives with missing components, we’ll send replacements free and assist with repairs. If repair isn’t possible, store credit will be issued, and we’ll cover standard return shipping.A package opening video is required, and we recommend trackable shipping for returns.

A package opening video is required, and we recommend trackable shipping for returns.

Disclaimer:
A 360° uncut parcel opening video is required to process any claims for missing or damaged items. Without this video, we cannot proceed with replacements, refunds, or store credit.

We also recommend using trackable shipping for any returns, as customers are responsible for the item until it is received.